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The drink ordering mistake that servers see as major red flag

Home> News> Restaurants and bars

Published 14:03 28 May 2025 GMT+1

The drink ordering mistake that servers see as major red flag

If you want to stay in your bartender's good books, this is something to consider

Rachael Davis

Rachael Davis

It turns out there are plenty of ways to make a bartender or waiter annoyed. Ordering the 'wrong' drinks, thinking stacking plates at the end of the table is helpful, clicking fingers to get their attention - these are all things that can really irk a waiter, depending on the mood they're in that day.

Next time you go into a bar or restaurant, however, there's another unwritten rule to follow. If you don't, you risk an angry server - and as the person in control of making sure your drink is delicious, served quickly, and without a generous glob of spit floating on top, you'd be wise to bear this in mind.

While we know now that certain drinks are a real pain in the backside for bartenders - the mojito takes a long time to make, while an innocent order of an espresso martini seems so contagious that making one often means making dozens for the whole bar - and that asking for an 'extra strong' drink is bound to rub your server up the wrong way, there's something else to consider: your behaviour.

It should go without saying, but be nice to your bartender (Maskot/Getty Images)
It should go without saying, but be nice to your bartender (Maskot/Getty Images)

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We've all seen it happen. A bartender greets a new customer with a friendly, smiley 'hi, how are you?', only for the guest to bark their drink order at them without so much as a please. The Takeout has reported that this is a number one bug-bear for many servers, making the customer seem unnecessarily rude.

Indeed, it doesn't take long to respond with a cordial 'I'm good, thanks, how are you doing?', and for the staff member who's serving a conveyor belt of customers in various states of inebriation all day or night, a little nicety can go a long way.

The Takeout's piece says that according to Los Angeles-based restaurant consultant at Savory Hospitality, Salar Sheik, not making polite conversation is 'one of the rudest things you can do at a restaurant'.

Sheik warns that skipping the niceties 'comes off as dismissive'.

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"When a server greets you with a friendly 'Hello, how are you?' it's a small but important gesture of hospitality. Ignoring that and jumping straight into your order can suggest you're not interested in engaging respectfully — it's like cutting someone off mid-sentence," he adds.

Be nice to your waiter, it's not hard (SolStock/Getty Images)
Be nice to your waiter, it's not hard (SolStock/Getty Images)

But how does one know when the server has time for a bit of chit-chat, and when they're really not in the mood? As anyone who's worked in hospitality knows, keeping cheerful through a painful shift can be a real challenge.

"Generally, it's best to follow the server's lead," Sheik says.

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"They're trained to pace your experience for maximum comfort and efficiency."

It's good advice for any occasion: be nice, be respectful, and show a bit of humanity. As the saying goes: 'Treat other people how you want to be treated' - and that certainly applies to your waitstaff, too.

Featured Image Credit: Angel Santana/Getty Images

Topics: Restaurants and bars, Drinks

Rachael Davis
Rachael Davis

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